Organization Type: Law Firm
Position/Title: Cheif Knowledge Officer and Shareholder
Functional Area: Management, Technology
Year of Induction: 2014
650 California St., 20th Flr.
San Francisco, CA 94108
Scott D. Rechtschaffen serves as Littler Mendelson’s Chief Knowledge Officer (CKO). As CKO, Scott leads the firm’s effort to provide innovative client services by integrating new technologies and work processes, enabling attorneys and clients to access the collective knowledge and experience of the firm’s more than 950 attorneys. He combines more than 25 years of experience representing companies in every area of labor and employment law with a broad understanding of technology to help the firm’s attorneys and their clients in tailoring unique solutions that enhance the firm’s ability to deliver legal information and legal services to its clients.
Scott heads the firm’s Knowledge Management Group, consisting of dedicated, full-time knowledge management attorneys, all experienced employment and labor law attorneys, technologists, research specialists and administrative support. This Knowledge Management Group provides support throughout the firm to every practice group and individual attorneys, and for major firm initiatives. Scott has been a key member of the multi-disciplinary team that developed the award-winning Littler CaseSmart® approach to legal case management. Scott oversees the Knowledge Management
Group’s work on the firm’s electronic and print publications (The National Employer, Littler’s numerous blogs and newsletter alerts), Smart Search (Littler’s internal search engine), LittlerNet (the firm’s intranet portal), Littler’s Extranets and on-line subscription services (Littler GPS® and Littler Monitor).
Scott is also responsible for the firm’s Executive Employer Conference, an annual gathering of in-house counsel and human resources professionals representing some of the country’s leading organizations. Scott was the co-creator of Winning Through Prevention: The Littler Employment Law Challenge, an innovative teaching tool designed to enhance the training of managers and supervisors.
Scott has written extensively and has published articles in national human resources, knowledge management, and legal technology publications. He regularly speaks at knowledge management seminars, as well as legal technology conferences and has presented at meetings and conferences organized by the ABA’s Law Practice Management Section, Association of Corporate Counsel, American Lawyer Media, Legal Marketing Association, International Legal Technology Association and ARK Group.
Previously, Scott served as Senior Vice President of Learning for ELT, the nation’s premier provider of on-line employment law training services. He also founded the Littler Learning Group, a division of Littler that provides innovative compliance training solutions worldwide.
In 2011, Scott was awarded the Distinguished Peer Award as KM Champion of the Year, in recognition of his outstanding achievements in the field of knowledge management by International Legal Technology Association, the legal industry’s leading voice on the use of technology in law firms.
CITATION UPON INDUCTION INTO THE COLLEGE
For more than 20 years Scott Rechtshaffen has led a life of legal innovation. Turning necessity – working in a price sensitive legal market – into opportunity, Scott was an early, and often first, mover in multiple ways. He helped guide his firm in creating one of the first online compliance training programs, which the firm eventually profitably spun off. While others talked about knowledge management, Scott built a team of 10+ KM lawyers and specialists and rolled out several third-party and home-grown systems to support the firm’s KM work, one of which earned an InnovAction Award from the College in 2012. Not content to stand still, Scott then helped the firm build and release an interactive advisory system on the Affordable HealthCare Act system. Scott continues not just to think of new ways to serve clients, but also to execute the processes and technology to make them a reality.