Mallesons Stephen Jaques — PeopleFinder (2008)

Mallesons Stephen Jaques

Mallesons Stephen Jaques of Sydney, Australia was honored for PeopleFinder, the technological spearhead of ClientFirst, a program of continuous improvements to the firm’s standards of client service. PeopleFinder gives individuals who contact Mallesons using a BlackBerry the ability to determine whether the person they’re calling is available, and if not, when and where they can be found. PeopleFinder has rerouted more than 10,000 phone calls per month from voice mail to a person who can provide assistance. Mallesons also won an InnovAction Award in 2007 for its TalentNet initiative.

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